Privacy Policy

We treat your privacy seriously. This notice describes how Silverspringskeys gathers, processes and protects personal data of guests and visitors to this site.

Last updated: 2026-07-20 · Effective immediately.

1. Who we are

Silverspringskeys ("we", "us", "our") runs the site at https://silverspringskeys.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy questions write to [email protected].

2. Information we collect

We gather the following kinds of information:

• Booking details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Correspondence: messages you send through our website, email or telephone.
• Site activity: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, including:

• Handling bookings, payments and delivering the services you reserve with us.
• Keeping you informed about your stay, sending confirmations and answering enquiries.
• Meeting legal duties (tax records, anti-money-laundering, gaming licence requirements).
• Refining our website and services via aggregated, privacy-respecting analytics.
• Sending marketing only where you have given clear consent; you may opt out whenever you wish.

4. Legal basis (GDPR)

For visitors in the European Economic Area and the United Kingdom we depend on these legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a safe, reliable website.

5. Sharing of personal data

We never sell personal data. We disclose it only to: trusted service providers acting for us (payment processors, booking systems, IT hosting) under written contracts; public authorities where the law requires it; and successors if the business is reorganised.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent whenever you wish by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence rules require (typically 10 years). Marketing data stays only while your consent is active. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, restrict or object to processing of your personal data, and you may request portability. To use any of these rights write to [email protected]. You may also lodge a complaint with your local data protection authority.

9. International transfers

When personal data moves outside the European Economic Area, we maintain adequate protection through Standard Contractual Clauses or comparable safeguards.

10. Children

Our site is meant for adults aged 18 and over. We do not knowingly gather personal data of children under 16. If you think such data was submitted, contact us so we can remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date at the top of this page marks the current version. Significant updates will be noted on this website.